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Shipping policy

Shipping Policy – Pakeezah Pret

At Pakeezah Pret, we aim to deliver your favorite fashion items safely and conveniently. Please read our shipping policy for information about order processing, delivery, and shipping charges.

1. Order Processing

Orders are processed after they are successfully placed and confirmed. Processing times may vary during sales, promotions, public holidays, or periods of high demand.

2. Delivery Time

Delivery times depend on your location and courier service.

  • Major cities in Pakistan: Estimated 3–5 business days.

  • Other areas in Pakistan: Estimated 5–7 business days.

These are estimated delivery times and may vary due to courier delays, weather, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation. Any free shipping offers will be subject to the terms of the promotion.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and orders. Customers must provide a valid phone number and complete delivery address to help ensure successful delivery.

5. Order Tracking

If tracking information is available, it will be shared through the contact details provided with your order. You may also contact our customer support team for an update.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information. Incorrect addresses, unavailable recipients, or unanswered delivery calls may cause delays or failed delivery attempts.

Additional delivery charges may apply to reshipment where applicable.

7. Delayed or Lost Shipments

If your order is delayed or appears to be lost, please contact our customer support team. We will coordinate with the courier service to help resolve the issue.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide your order number and clear photographs of the item.

Please refer to our Return and Refund Policy for further details.

9. Contact Us

For shipping-related questions or order updates, please contact us using the details below.

Pakeezah Pret

Thank you for shopping with Pakeezah Pret!