Return and Refund Policy – Pakeezah Pret

At Pakeezah Pret, we want you to be happy with your purchase. Please read our return and refund policy carefully before placing your order.

1. Return Policy

• Returns are accepted within 7 days of receiving your order, subject to our return conditions.

• Items must be unused, unworn, unwashed, and in their original packaging.

• Sale items, customized products, and items damaged due to customer use may not be eligible for return.

2. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Share your order number and clear photos of the item so we can review your request.

3. Refund Policy

• Refunds are processed after the returned item has been inspected and approved.

• Approved refunds will be issued through the original payment method where possible, or another mutually agreed method.

• Refund processing time may vary depending on the payment provider.

4. Exchange Policy

Exchanges are subject to product availability. Please contact our customer support team to request an exchange.

5. Return Shipping

Return shipping costs are the customer's responsibility unless the item received is damaged, defective, or incorrect.

6. How to Request a Return

To request a return, please contact our customer support team with your order number, reason for return, and relevant photos if applicable.

Pakeezah Pret reserves the right to reject returns that do not meet the conditions stated above.

Thank you for shopping with Pakeezah Pret.